Customer Reviews

What our valued customers have to say about us…

 

INDON-Test-Head-1cDear Rick,

Just a quick note to let you know how pleased all of the partners, managers and my staff has been at both hotels since the delivery of our furniture. Not only was it delivered on time in spite of the strenuous schedule we imposed upon you but the furniture quality and packing of materials was everything we expected and more. After years of buying furniture and reviewing samples from several other name brand vendors for these projects, we had to let you know that the build quality Indon delivered aside from the outstanding pricing is easily the best value on the market today.

After receiving these shipments and thoroughly reviewing with the owners and partners, the level of detail you produced with craftsman level joinery will only cause us to expect more from all other vendors in the future.

Please extend our sincere appreciation to your internal staff and project coordinators for keeping everything flowing through the initial quoting, drafting and logistical coordination processes to make up the time we needed to deliver all 496 rooms on time at both hotels. Refreshingly, your team’s communication and timing with ours was as if they were thinking about our projects as much as we were.

We have several limited and full service projects coming up in the next few months and look forward to doing more business with you and Indon in the future.

Sincerely,

Brian K. Saeger

Director of Purchasing

Pinnacle Hotel Management

PHM Purchasing, LLC

INDON-Test-Head-2bI am writing this letter on behalf of my organization, Driftwood Hospitality Management, and our relationships with INDON International. We began our relationship with INDON approximately 16 months ago and they have not only delivered on their schedule quotes, but produce and extremely high product at a very competitive cost.

Working with every member of their team, at every level of their network is extremely pleasant and easy. We rarely work with a company that provides the level of information that INDON does. They have a model to provide their customers with answers before the question is asked. They take the effort to make sure what each and every member in their customer’s team is well aware of what is delivering and when.

Moving forward we will be using INDON products in any property of ours that we possibly can. We have yet to provide them with any design element that they cannot meet, for that matter, exceed. Our business model requires our vendors to provide very aggressive schedules and INDON meets these time after time. We would most certainly recommend INDON for any company that has furniture manufacturer decisions to make in the future.

Thomas Sweeney

Director of Purchasing

Driftwood Hospitality Management

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